Franchise Agreement
Fees, royalty, territory and brand standards, clearly agreed.
Documentation
SaaS Agreement Drafting for Software Companies
Selling software on subscription? A SaaS agreement sets out access, fees, service levels, data protection and liability, so customers sign with confidence.
- Draft in 3–4 working days
- SLA and uptime terms
- Data protection clauses
- Two revision rounds
What is a SaaS agreement?
A SaaS (software as a service) agreement is the contract between a software provider and its customers for access to a cloud-hosted product on subscription. It can be a click-through agreement for self-serve customers or a negotiated master subscription agreement for enterprises.
Key clauses
| Clause | What it covers |
|---|---|
| Subscription and access | Plans, users, permitted use and restrictions |
| Fees and renewals | Billing, auto-renewal, price changes and taxes |
| Service levels (SLA) | Uptime commitments, support response times and service credits |
| Data protection | Customer data, security measures and compliance with the Digital Personal Data Protection Act, 2023 |
| Intellectual property | The provider keeps the software; the customer keeps its data |
| Liability | Warranty disclaimers, liability caps and indemnities |
| Termination | Exit, data export and deletion |
Why it matters
Enterprise customers expect clear SLA and data terms before they buy. A well-drafted SaaS agreement shortens sales cycles and limits your exposure if something goes wrong.
Our service
Our technology lawyers draft the agreement for your product and pricing model. Complete your stack with website legal policies – terms of use and privacy policy – and protect your code with copyright registration and an IP assignment agreement from developers.
Documents required for SaaS Agreement
After you purchase, log in to My Account → My Services and upload each document below. Scanned copies or clear phone photos (PDF, JPG or PNG) are fine. Your files are stored privately and seen only by your assigned expert.
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Product description What the software does and how it is delivered Required
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Pricing and plans Subscription tiers, billing cycle and renewal Required
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Support and uptime commitments What service levels you can offer If applicable
SaaS Agreement process with Nevo Legal
Brief
Share the product, plans and support model.
Drafting
Technology lawyer drafts the agreement.
Review
Two rounds of revisions.
Launch
Guidance on click-through or signed use.
What you get
- SaaS agreement drafted by a lawyer
- SLA schedule
- Two revision rounds
SaaS Agreement – frequently asked questions
Is a click-through SaaS agreement enforceable?
Yes. Electronic contracts accepted online are generally enforceable in India if the terms are clearly presented and accepted.
Should a SaaS agreement cover data protection?
Yes. It should set out how customer data is handled, secured and deleted, in line with data protection law.
Can liability be capped in a SaaS agreement?
Yes. Liability caps, commonly linked to fees paid, are standard and important for SaaS providers.
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Speak to a Nevo Legal expert. We will understand your requirement and recommend the right legal route – no obligation.